At Kira Mounts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
We collect personal information you provide to us when:
-
Placing an order
-
Signing up for newsletters or updates
-
Contacting us through our website or social media channels
The information we may collect includes:
-
Name
-
Phone number
-
Email address
-
Shipping address
-
Communication preferences
We do not collect or store payment card information, as we only offer Cash on Delivery.
2. How We Use Your Information
We use your information to:
-
Process and deliver your orders
-
Communicate order updates and promotions
-
Respond to your inquiries and support requests
-
Improve our services and website experience
3. Data Security
We take appropriate measures to secure your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and only accessed by authorized personnel for order processing and customer service.
4. Cookies and Tracking
Our website may use cookies or basic tracking tools to enhance user experience, such as remembering preferences or measuring website traffic. These tools do not collect personally identifiable information.
You may disable cookies through your browser settings; however, this may affect the functionality of certain parts of the website.
5. Opt-Out Instructions
You have the right to opt out of marketing communications at any time. To do so:
-
Click the Unsubscribe link in any promotional email
-
Contact us directly at [email protected] with your request
-
Reply STOP to any SMS messages if you no longer wish to receive text updates
Please allow up to 48 hours for your opt-out request to be processed.
6. Access & Correction
You may request access to your personal data or correct/update it by contacting us via email. We will make every reasonable effort to accommodate your request promptly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page, and the effective date will be updated accordingly. Continued use of our website after changes are made indicates your acceptance of the revised policy.
8. Contact Us
For questions about this Privacy Policy or how we handle your data, please contact us at [email protected].